Service Documentation

1. Getting Started

New to working with AI Guys? Here's how our process works from first contact to launched project.

• Free Audit - Use our Website Analyzer to get an instant report on your site's performance, SEO health, and speed.
• Discovery Call - We schedule a free strategy call to learn about your goals, timeline, and budget. No pressure, just honest conversation.
• Proposal & SOW - You receive a clear proposal with defined deliverables, timeline, and pricing. Once approved, we kick off your project.
• Build & Review - We build your project in focused sprints and share progress for your feedback at key milestones.
• Launch & Handover - Your project goes live. You receive all credentials, documentation, and a walkthrough of everything we built.

2. Website Development

Our websites are custom-coded from scratch - no templates, no page builders, no bloated plugins.

• Every site is built in React with TypeScript, deployed on Cloudflare's global network for maximum speed.
• We optimize for Core Web Vitals, semantic HTML, and schema markup from day one.
• You own 100% of the code upon final payment - no lock-in.
• Most projects are delivered within 2 weeks from kickoff.
• Mobile-first design ensures your site looks great and performs well on every device.

After launch, sites can be maintained through our monthly hosting and maintenance plan, which includes security updates, performance monitoring, and minor content changes.

3. SEO Services

Our SEO work is divided into three areas:

• Technical SEO - Site speed, crawlability, structured data, canonical tags, and Core Web Vitals optimization.
• On-Page SEO - Keyword research, metadata, heading structure, internal linking, and content alignment with search intent.
• Ongoing SEO Management - Monthly audits, keyword tracking, content updates, and reporting to protect and grow your rankings.

SEO is a long-term investment. We set honest expectations: meaningful organic growth typically takes 3–6 months. We track rankings, organic traffic, and conversions so results are always tied to business outcomes.

4. Digital Marketing

We build and manage marketing systems that generate leads and drive revenue.

• AI-assisted content creation - blog posts, landing pages, and ad copy optimized for search intent and conversion.
• Paid search and social ad management - campaign setup, targeting, creative testing, and ongoing optimization.
• Email marketing - automated sequences, newsletters, and drip campaigns configured to your CRM.
• Predictive analytics - data-driven forecasting to inform campaign timing, budget allocation, and audience targeting.

5. Business Automation

We design and implement automation workflows that reduce manual work and keep leads from falling through the cracks.

• Lead capture and routing - automatically qualify, tag, and route new leads to the right team member.
• Follow-up sequences - timed, behavior-triggered messages that nurture prospects through your funnel.
• Appointment booking - integrated scheduling that syncs with your calendar and triggers onboarding workflows automatically.
• CRM integrations - connect your website, ads, and communication tools so data flows without manual entry.
• Reporting dashboards - centralized views of KPIs across marketing, sales, and operations.

Automation retainers include monthly optimization, reporting, and small feature additions to keep your systems working as your business evolves.

6. Hosting & Maintenance

Our monthly hosting and maintenance plan covers:

• Cloudflare-powered hosting with global CDN for fast load times worldwide.
• SSL certificate management and automatic renewals.
• Regular security patches and dependency updates.
• Automated daily backups with 30-day retention.
• Uptime monitoring with alerts for any downtime.
• Minor content updates (text, images, links) included each month.

Larger changes - new pages, feature additions, design updates - are quoted separately at our standard project rate.

7. Analytics & Reporting

We set up and manage analytics so you always know what's working.

• Google Analytics 4 setup and event tracking configured to your conversion goals.
• Google Search Console integration for keyword and indexing data.
• Monthly performance reports covering traffic, rankings, conversions, and key takeaways.
• Custom dashboards for clients on ongoing retainers.

All reporting is tied to business KPIs - not vanity metrics. We show you what changed, why it changed, and what we're doing about it.

8. Support & Communication

Here's how we handle communication and support during and after projects:

• All projects have a dedicated point of contact on our team.
• We use shared project management tools to keep milestones and feedback organized.
• Response time for support requests is typically within 1 business day.
• Urgent issues (site down, broken functionality) are treated as priority and addressed same-day during business hours.

You can reach us by phone at (804) 221-5192, through the contact form on our website, or via the communication channel established at project kickoff.

9. Frequently Asked Questions